Question 1

What is the “pre-construction” phase and why is it important?

Accepted Answer

Pre-construction includes all the preliminary work associated with the building project like budget, finance, partner research and engagement, architectural design, material selection, and builder engagement... This is the phase where sustainable home-building decisions and selections are made - It is a critically important phase as it will either make or break the consumer's sustainable, green, and climate-ready home-building intentions and to a greater extent, the entire project.

Question 2

What is Kustomer Connect?

Accepted Answer

A customer/AEC integrated SaaS platform that empowers the consumer to connect, commence and manage their custom home building journey by way of easy-to-use industry-accepted "pre-construction" guides, templates, and management systems. Kustomer Connect is the first management system designed for consumers to interact with AEC professionals.

Question 3

What is a "New Custom Home"?"

Accepted Answer

A new custom home is a building design that has never been built before. It is a home that is custom designed to suit the consumers every need and desire and is usualy ascociated with a consumer who owns their land already and posses the freedom to implement customization (as opposed to design guidelines impossed by some communities).

Question 4

What does AEC stand for?

Accepted Answer

Architectural, engineering and construction. It is the accronym that ascociates greater construction industry.

Question 5

What is a "Consumer" to Kustomer Connect?"

Accepted Answer

The Consumer is the person or persons wishing to build a New Custom Home. They are the AEC communities Customer.

Question 6

Can a Consumer using Kustomer Connect engage any AEC professional?

Accepted Answer

Yes - Consumers using Kustomer Connect are free to approach and engage the AEC profesional of their choosing. This can be via AEC profesionals who are qualifed Kustomer Connect collaborators or via the greater national pool of AEC profesionals who are not yet ascociated with Kustomer Connect. The aim of Kustomer Connect is to semi-commercialize and enhance the consumers journey, it is not intedned to restrict them.

Question 7

How does Kustomer Connect ensure home design budgets are acurate?

Accepted Answer

Kustomer Connect will use real time generative segmental area rates for certain aspects, real time pricing and artifical intelligence to provide budgetary fields (approx. cost between two numbers) supported by location algorithms and the partnering architect to deliver a budget compliant home design.

Question 8

Why will Builders want to work with Kustomer Connect consumers?

Accepted Answer

Kustomer Connect organizes the consumer to the extent where they have aligned their home design and budget expectations. When a consumer connects with a builder through Kustomer Connect, they are doing so in a semi-commercial manner requesting the builder bid on their project. For the builder, this is a clean, professional engagement that can be done quickly whilst bypassing the usual timely and frustrating residential consumer engagement challenges. Kustomer Connect delivers pre-qualified, organized consumers who are ready to move quickly.

Removing communication barriers to systematically connect the consumer to the entire pre-construction roadmap.

Frequently asked questions

What is the “pre-construction” phase and why is it important?

What is Kustomer Connect?

What is a "New Custom Home"?"

What does AEC stand for?

What is a "Consumer" to Kustomer Connect?"

Can a Consumer using Kustomer Connect engage any AEC professional?

How does Kustomer Connect ensure home design budgets are acurate?

Why will Builders want to work with Kustomer Connect consumers?

By empowering the consumer at the point of design, we organise the consumer and the path to building better at a global level becomes methodical, transparent and achievable.

Removing communication barriers to systematically connect the consumer to the entire pre-construction roadmap.

Frequently asked questions

What is the “pre-construction” phase and why is it important?

What is Kustomer Connect?

What is a "New Custom Home"?"

What does AEC stand for?

What is a "Consumer" to Kustomer Connect?"

Can a Consumer using Kustomer Connect engage any AEC professional?

How does Kustomer Connect ensure home design budgets are acurate?

Why will Builders want to work with Kustomer Connect consumers?

By empowering the consumer at the point of design, we organise the consumer and the path to building better at a global level becomes methodical, transparent and achievable.​

By empowering the consumer at the point of design, we organise the consumer and the path to building better at a global level becomes methodical, transparent and achievable.